SHIPPING POLICY
leftmenu
Shipping Policy

Updated Aug 2012

At Diamonds in Africa we know that part of the pleasure associated with a purchase of diamonds or jewellery is the expectation of the arrival of the product. For this reason we want to make sure that from the moment your product leaves our doors, it reaches you quickly and safely. For most orders you can expect your purchase to arrive within 7-10 days. If we anticipate it may take longer, we will let you know within 48 hours of you ordering.

All shipped orders are fully insured and sent using the reliable services of FedEx and Malca Amit (specialised diamond and jewellery couriers).

Below you will find answers to most of your questions relating to our shipping policies and procedures. If you require further assistance, please contact us.

We urge all customers to inspect their package for damage or tampering before receiving or signing for receipt.

Before We Ship:
How long does it take to process your order?
Packaging of Loose Diamonds
Shipping To You:
Shipping options available to you
Shipping to an alternative address
Upon Delivery
Delivery details
Important checks we suggest you make
30 Day Returns

 


freedelivery
Enjoy peace of mind with free, fully insured, fast and reliable FedEx delivery.
30 Day Moneyback Guarantee
If you are not completely satisfied with your purchase, enjoy our no questions asked 30 day return policy.
testimonial
The Gemological Institute of America is the world's foremost authority on diamonds. Read more
Review
See what people are really saying about their experience with DIA, from an independent review system.
image