The 4Cs represent the four characteristics of diamonds most commonly used to grade and categorize them - they include: CUT, COLOUR, CARAT and CLARITY. Please visit the how to buy a diamond section of our website for more information about the 4 characteristics of diamonds as well as guides on the more advanced diamond characteristics.

Our inventory is updated twice daily and we have thousands of stones available to be purchased.

DiamondsInAfrica.com does not have any retail stores and so our overheads and stock-holding costs are significantly lower than most jewellery stores. The company has also developed long-standing relationships with ethical diamond suppliers from around the world who offer us favourable and competitive prices.

Our corporate offices are located in Manchester, United Kingdom. Our address is: Innospace, Minshull House
47 Chorlton Street
Manchester
M1 3FY
UK

You can also reach us by phone, e-mail or live chat – visit our contact us page

Diamond in Africa was launched in 2007 in Johannesburg, South Africa. At first the business sold diamonds to local clients in the region, building a strong reputation as a reliable diamond dealer with competitive prices. As of 2011, Diamonds in Africa decided to expand its product offering to customers around the world through the launch of DiamondsInAfrica.com.

Search through the diamonds using our search tool and then fill in the diamond request form. We will contact you if the diamond is available. Alternatively, contact us and we will guide you through every step of the way.

OUR PRODUCTS, TRUST & RELIABILITY

When shopping online with Diamonds in Africa your data is secured through the use of the latest SSL encryption technology. Please also review our privacy policy for information regarding what we do with the data you provide us.

Each of our diamonds come with a unique GIA grading report that is only associated with the diamond you have purchased. Should you take this diamond to any jeweller, weigh it or examine it using a 10x magnifying loop, you will see that the characteristics listed in the report correspond precisely to those of the actual diamond. As an additional measure, you can request that your diamond is laser engraved with a unique code that corresponds to your GIA grading report.

Our GIA grading report clearly shows where the inclusions can be found on your diamond and their size. In addition to this we provide sample images of a diamond with the same clarity grading as your one to give you a better idea of what to expect.

At Diamonds in Africa we believe that our customers deserve only the finest quality diamonds. For this reason we do not source diamonds that are graded by laboratories inferior to the GIA and all our diamonds are of the highest quality colours and clarities that our customers demand.

We guarantee that our prices are competitive; therefore, should you find that another retailer is offering a better price for the same diamond; we guarantee that we will be able to beat it. Please note that we only source GIA graded diamonds which are of a much higher quality (given the same specifications) than diamonds graded by other laboratories. If the diamond is GIA graded, we will beat any price by 1% - which can be up to hundreds of dollars.

Our diamonds are all sourced from suppliers that are committed to the guidelines set out by the Kimberly Process. This process ensures our suppliers only offer conflict-free stones. All our products are therefore 100% conflict-free. Read more about the Kimberly Process.

Diamonds in Africa guarantees all diamonds are fully insured all the way to your door and deliveries require a signature and proof of I.D. upon delivery.

Buying a diamond over the internet is as safe as buying any other product. Your GIA grading report will correspond to the diamond you have purchased and upon careful inspection this can easily be checked. We only ship with FedEx and insure all our deliveries. If you are not 100% satisfied you can also return your purchase within 30 days of ordering.

There are several reasons why your credit card payment may fail. Each is listed below together with the appropriate steps you should follow to resolve the issue:

Spelling errors or typos: This is the most common reason for a payment being declined. Our payment gateway checks to see if you have provided the correct address, name and card details. Please check your data and correct any errors.

You have not provided your credit card service provider with an additional delivery addresses: To prevent fraudulent transactions, we request that all clients who wish shipment to be made to an address different to the one listed as their billing address, to list this address on their account with the credit card company prior to placing an order.

Bank blocks the transaction: Sometimes the bank's automated systems block any unusual or first-time purchase until you phone to let them know otherwise. Please phone your bank to ensure they authorise the transaction if it fails.

Insufficient funds: Please make sure you have sufficient funds in the account prior to making a purchase.

Yes, you will receive a 1.5% discount for a wire transfer or cash payment. Details regarding how to pay using this method can be found during the check-out process.

For your convenience, we offer the following payment methods:
Credit cards: Visa, MasterCard & American Express
Debit cards: Visa Debit, Visa Electron & Maestro
Bank wire transfer: Arrange payment through your bank and receive a 1.5% discount.
PayPal
Google Checkout

You can cancel your order at any time after placing it by logging in to your account, selecting “my orders“ and choosing the “cancel order“ option next to the relevant purchase. Please note, if payment has already been taken it may take up 5 working days for your funds to be returned to you. In addition, if your order has already been shipped, you will have to follow the guidelines under our “returns policy“ to ensure you obtain your full refund.

The certificate must be returned together with the appraisal and the diamond(s) ordered. A $150 per carat fee (with a minimum charge of $100) will be charged to replace the certificate if lost.

If we have not yet shipped your order, the refund will take up to 5 working days. If you are returning a diamond we shipped out to you and have followed all the guidelines in our “returns policy “ then it will take approximately 5 working days after we have inspected the diamond and verified that it has been returned in the same condition it was sent out. In total it may take as long as 8 days to make a refund if you are returning an item.

Not 100% satisfied? No problem, you can return your order within 30 days of your order being placed by following the guidelines set-out in our returns policy.

We ship with FedEx - one of the most reliable international couriers. However, it is possible that sometimes an order is delayed for reasons that are out of our control. As soon as we anticipate a delay to your order we will immediately notify you and you will have the option to accept a new delivery date or to cancel your order.

In the US, FedEx Saturday Service is available for most cities - an additional charge may apply. Additionally, Diamonds in Africa can request your package is held at a FedEx office near to you for you to collect at a time that suits you.

We can ship to an alternative address, however to avoid the risk of fraudulent transactions being made through stolen credit cards, we ask that you register the alternative address with your credit card provider prior to making a purchase. If an order is made and our systems show the delivery address is not registered with the credit card provider, we may need to carry our additional security checks before we can ship your order.

You can check the status of your order at any time by calling us and quoting your purchase order number (in your order confirmation e-mail). You can also fill in this form and we will e-mail you an order / delivery status update.

We use FedEx to ship, free and fully-insured, to almost every location on the planet. You can select your country, language and currency at the bottom of every page. Please note that due to a higher incidence of fraud in some countries, there are locations to which we only ship after a wire transfer payment has been made.

In the EU and the US there are no customs and duties to be paid on purchases of loose diamonds. If your delivery is to another country, there may be customs and / or duties to be paid - these will be calculated for you during the check-out process as the exact amount may differ for each diamond I am purchasing diamond(s) as a business - do I still have to pay sales tax / GST / VAT? Yes, you will however be able to claim your VAT back when you file your VAT return.

Inside the US, sales tax is only collected on orders shipped to addresses in New York. Outside of the US we charge your countries standard VAT rate. We also ship to all VAT-free regions.

You can choose to send an order to someone other than yourself. Please select this option during the check-out process.

Yes, we have recently launched a service whereby anyone (previous clients and non-clients) can sell their diamond back to us. Please contact us and we will be able to discuss this with you in more detail

If you have a specific enquiry for a large diamond, a large quantity of diamonds, fancy coloured diamonds, pairs and sets or anything else which you could not find using our diamond search tool, please contact a DIA Consultant by e-mailing support@diamondsinafrica.com.

Your diamond may already be inscribed. E-mail support@diamondsinafrica.com with your diamond's DIA stock / product code and if it is not inscribed we will do this for you free of charge. To view the inscription you will require a 10x magnification loop. Orders with laser inscriptions may take 2-5 days longer to deliver.